PRIOR TO USING WEBJAL YOU HAVE TO RUN THE WEBJAL PATCHER OTHERWISE IT WILL
NOT WORK. After the webjal application finishes installing un check the run this application
box, and run the webjal patcher. Webjal patcher is in the webjal directory in your loader
folder.
Instructions:
Items needed to install wallpapers/Ringtones
Data Cable (USB or Serial)
USB Drivers for your Data Cable (for USB cable only)
WebJAL
Steps to install wallpapers/ringtones
1. Launch WebJAL and select the LOGIN button on the top of the WebJAL window.
2. If you're using your personal copy of WebJAL, enter your username and password when the "User
Login" window appears. If you're using the patched version of WebJAL, simply leave the user name and
password fields blank/empty and select OK.
3. Once you are logged in, plug your data cable into your phone and select the CONNECT TO PHONE
button on the top of the WebJAL window. A "Please Wait" window will appear. Wait for it to disappear
and you'll see the contents of your phone listed in the main window. If a window appears explaining that
WebJAL was unable to connect to your phone, hit the cancel button, unplug your phone, plug it in
again, and start over.
4. Once connected, select the LOAD WALLPAPER or RINGTONE button (depending on which you are
loading) on the left side of the WebJAL window.
5. The main window will refresh to a new screen for adding wallpapers/ringotnes. Select the ADD button
and navigate to your properly formatted .gif files. Highlight the file you wish to upload to your phone,
and select the OPEN button. Your file now appears in the loading window. Add any other files you would
like, remembering that you can only upload one file type at a time (i.e. you can't add ringtones and
wallpapers all at the same time). If you add a file and realize you DON'T want to add it to your phone,
simply highlight it and select the REMOVE button to erase it from your list.
6. Once you have added all of the files you wish to upload to your phone, simply select the DOWNLOAD
button. A "Transferring File" window will appear and when the transfer of your file(s) is completed, a "All
downloads are now finished" message will appear. Select OK.
7. Once your files have been successfully uploaded to your phone, select the DISCONNECT FROM PHONE
button on the top of the WebJAL window BEFORE you unplug your phone. If you are finished using
WebJAL, you can also select the LOGOUT button on the top of the WebJAL window to logout and then
shutdown the WebJAL program.
8. That's it! Your wallpapers/ringtones are now available for use on your phone. Select them the same
way you select any other wallpaper/ringtone.
TROUBLESHOOTING:
The most common problems and fixes are listed below:
1- When I try to log-in it says that username/password is invalid, what do I do?
ANSWER: YOU DID NOT INSTALL THE WEBJAL PATCHER.
After you install WebJal, you must copy and paste the WebJal Patcher file into the install directory. We
provided a link to the default directory in the Loader Directory.
After copying and pasting the file, you must then DOUBLE CLICK the WebJal Patcher file you copied and
click INSTALL.
2- When I try to install the WebJalPatcher, it gives me the following error message:
A required .DLL file, MSVBVM60.DLL, was not found
ANSWER: DO NOT IGNORE THIS ERROR, YOU CAN NOT CONTINUE UNLESS YOU INSTALL THE
PATCHER.
Non members can google this download and install in the directory of your PC seen below. We included
a zip file with that missing DLL for computers which do not have it, please extract it to the following
directory:
C:\Windows\System32\
After extracting the file, please RE-RUN the WebJalPatcher and it should work.
3- When I try downloading ringtones, I get occasional communications errors:
ANSWER: Occasionally, errors like this occur. When such an error does happen, it is recommended you
restart the program and try again. If the error persists, try the following steps:
1- Try loading files one at a time
2- Make sure ringtones are not larger than 210kb (250,000 bytes)
3- Make sure the file name is not too long - consider renaming the file to a shorter file name.
4- Try another file, sometimes communication errors happen on a particular file due to read error or
corrupted files. Remember a computer is not flawless, files occasionally do get corrupted and your
phone is very delicate and will reject file-read errors or corrupted files by a communications error. This
doesn't mean that the file does not work, it means your computer may have trouble reading it at the
current moment. Try another file and try that file at a later date.
4- The Midi Files are too long, how do I shorten them?
ANSWER: We have provided instructions and software so you can shorten your ringtones and select
your favorite part of the song. This tutorial is located in the UTILITIES folder > MIDI SHORTEN
SOFTWARE Directory. Instructions and software are located within the directory.
5- Will this software work with the USB or SERIAL data cables?
ANSWER: Yes, this software will work with any Data Cable
6- When I try to connect to the phone, nothing happens and I never end up connecting to the
phone:
ANSWER: This is most likely to improper settings. Please click the PREFERENCES button on the side of
the software and ensure that you are using the right COM PORT if using a SERIAL cable or if you are
using a USB cable, make sure that the CHECK BOX for USING USB CABLE is checked.
Press APPLY before exiting the PREFERENCES screen.
7- Run-Time Errors while trying to install WebJal Patcher -FOR MORE ADVANCED COMPUTER
USERS
When run-time errors occur, it means your system is not running at top notch, below are some steps
to help correct run-time errors, the steps are a bit more involved, if you feel you can not perform these
steps, please ask assistance from someone who is more comfortable.
1- Open internet Explorer
2- Click on the TOOLS menu > Click on INTERNET OPTIONS
3- A new screen should come up, click on the ADVANCED tab.
4- Click the RESTORE DEFAULTS button on the bottom and click OK to exit
5- Next Open MY COMPUTER, Click on the TOOLS menu > Click on FOLDER OPTIONS
6- Click on the VIEW tab and there is a Check box that says:
HIDE FILE EXTENSIONS FOR KNOWN FILE TYPES - Un check the box next to this- if there is no check
there, skip this step.
7- Next you must find a file called HOSTS, this file can be found by Clicking on the start menu and
selecting Search, or Find File, (if using, Windows XP after clicking Search, click ALL FILES AND
FOLDERS), Type HOSTS in the filename box and click ENTER on your Key Board.
8- When the file is found, Right-Click it and select Rename from the Menu. PLEASE ONLY PERFORM THIS
IF THE FILE SAYS HOSTS.SAM, IF THE FILE FOUND ONLY SAYS HOSTS, PROCEED DIRECTLY TO STEP
10.
9- Make sure the file ONLY says HOSTS, if there is a .sam extension at the end, please remove it and
press ENTER on your keyboard, if you get an error message, press OK and move on.
10- Next, Right click the hosts file again, and Go to Open With on the menu, Select Notepad from the
list.
11- Once open in Note Pad, Insert this exactly as seen at the bottom of your hosts file -
(It is recommended to copy and paste it so no errors occur)
216.19.0.250 idenupdate.motorola.com
Now click File, and then click SAVE, not SAVE AS.
12- After that is finished, please double click on the PatchFromTroubleshooting.reg file in this folder and
press YES
13- Double click the Cert.zip file and then double-click the file in there and it will install
14- After all this is done, you may want to reverse step 6 for your own convenience (by checking the
check box again)
15- Run the WebJal Patch again and it should work for you now.
8- Ok, WebJal is installed and now when I connect to the phone using the USB Cable, WebJal
gives me an error and I cannot connect to the phone, what do I do?
1- In the troubleshooting folder, there is a iusb.zip file. Unzip the file into your WebJal directory
(Should be: C:\Program Files\Motorola\iDEN WebJAL )
2- Restart the program and try again. Everything should work now.
3- Win 2000/Windows XP USERS ONLY - When you restart, please double click and install the following
Windows patch: Q816843 located in the troubleshooting directory.
If you are using a non-Genuine Motorola Data cable, you are prone to many errors. To get a workable
version of windows view our download section, or shoot us an email.
9- webJal logs in, however when I plug my cable in, it needs drivers.
1- In the LOADER Directory, we included the USB Installation from Motorola which includes USB drivers
for your phone.
2- Double-Click to install, follow the on-screen directions.
3- If a Certificate screen pops up and says driver is not digitally signed, select Continue and disregard
what the screen says.
NOT WORK. After the webjal application finishes installing un check the run this application
box, and run the webjal patcher. Webjal patcher is in the webjal directory in your loader
folder.
Instructions:
Items needed to install wallpapers/Ringtones
Data Cable (USB or Serial)
USB Drivers for your Data Cable (for USB cable only)
WebJAL
Steps to install wallpapers/ringtones
1. Launch WebJAL and select the LOGIN button on the top of the WebJAL window.
2. If you're using your personal copy of WebJAL, enter your username and password when the "User
Login" window appears. If you're using the patched version of WebJAL, simply leave the user name and
password fields blank/empty and select OK.
3. Once you are logged in, plug your data cable into your phone and select the CONNECT TO PHONE
button on the top of the WebJAL window. A "Please Wait" window will appear. Wait for it to disappear
and you'll see the contents of your phone listed in the main window. If a window appears explaining that
WebJAL was unable to connect to your phone, hit the cancel button, unplug your phone, plug it in
again, and start over.
4. Once connected, select the LOAD WALLPAPER or RINGTONE button (depending on which you are
loading) on the left side of the WebJAL window.
5. The main window will refresh to a new screen for adding wallpapers/ringotnes. Select the ADD button
and navigate to your properly formatted .gif files. Highlight the file you wish to upload to your phone,
and select the OPEN button. Your file now appears in the loading window. Add any other files you would
like, remembering that you can only upload one file type at a time (i.e. you can't add ringtones and
wallpapers all at the same time). If you add a file and realize you DON'T want to add it to your phone,
simply highlight it and select the REMOVE button to erase it from your list.
6. Once you have added all of the files you wish to upload to your phone, simply select the DOWNLOAD
button. A "Transferring File" window will appear and when the transfer of your file(s) is completed, a "All
downloads are now finished" message will appear. Select OK.
7. Once your files have been successfully uploaded to your phone, select the DISCONNECT FROM PHONE
button on the top of the WebJAL window BEFORE you unplug your phone. If you are finished using
WebJAL, you can also select the LOGOUT button on the top of the WebJAL window to logout and then
shutdown the WebJAL program.
8. That's it! Your wallpapers/ringtones are now available for use on your phone. Select them the same
way you select any other wallpaper/ringtone.
TROUBLESHOOTING:
The most common problems and fixes are listed below:
1- When I try to log-in it says that username/password is invalid, what do I do?
ANSWER: YOU DID NOT INSTALL THE WEBJAL PATCHER.
After you install WebJal, you must copy and paste the WebJal Patcher file into the install directory. We
provided a link to the default directory in the Loader Directory.
After copying and pasting the file, you must then DOUBLE CLICK the WebJal Patcher file you copied and
click INSTALL.
2- When I try to install the WebJalPatcher, it gives me the following error message:
A required .DLL file, MSVBVM60.DLL, was not found
ANSWER: DO NOT IGNORE THIS ERROR, YOU CAN NOT CONTINUE UNLESS YOU INSTALL THE
PATCHER.
Non members can google this download and install in the directory of your PC seen below. We included
a zip file with that missing DLL for computers which do not have it, please extract it to the following
directory:
C:\Windows\System32\
After extracting the file, please RE-RUN the WebJalPatcher and it should work.
3- When I try downloading ringtones, I get occasional communications errors:
ANSWER: Occasionally, errors like this occur. When such an error does happen, it is recommended you
restart the program and try again. If the error persists, try the following steps:
1- Try loading files one at a time
2- Make sure ringtones are not larger than 210kb (250,000 bytes)
3- Make sure the file name is not too long - consider renaming the file to a shorter file name.
4- Try another file, sometimes communication errors happen on a particular file due to read error or
corrupted files. Remember a computer is not flawless, files occasionally do get corrupted and your
phone is very delicate and will reject file-read errors or corrupted files by a communications error. This
doesn't mean that the file does not work, it means your computer may have trouble reading it at the
current moment. Try another file and try that file at a later date.
4- The Midi Files are too long, how do I shorten them?
ANSWER: We have provided instructions and software so you can shorten your ringtones and select
your favorite part of the song. This tutorial is located in the UTILITIES folder > MIDI SHORTEN
SOFTWARE Directory. Instructions and software are located within the directory.
5- Will this software work with the USB or SERIAL data cables?
ANSWER: Yes, this software will work with any Data Cable
6- When I try to connect to the phone, nothing happens and I never end up connecting to the
phone:
ANSWER: This is most likely to improper settings. Please click the PREFERENCES button on the side of
the software and ensure that you are using the right COM PORT if using a SERIAL cable or if you are
using a USB cable, make sure that the CHECK BOX for USING USB CABLE is checked.
Press APPLY before exiting the PREFERENCES screen.
7- Run-Time Errors while trying to install WebJal Patcher -FOR MORE ADVANCED COMPUTER
USERS
When run-time errors occur, it means your system is not running at top notch, below are some steps
to help correct run-time errors, the steps are a bit more involved, if you feel you can not perform these
steps, please ask assistance from someone who is more comfortable.
1- Open internet Explorer
2- Click on the TOOLS menu > Click on INTERNET OPTIONS
3- A new screen should come up, click on the ADVANCED tab.
4- Click the RESTORE DEFAULTS button on the bottom and click OK to exit
5- Next Open MY COMPUTER, Click on the TOOLS menu > Click on FOLDER OPTIONS
6- Click on the VIEW tab and there is a Check box that says:
HIDE FILE EXTENSIONS FOR KNOWN FILE TYPES - Un check the box next to this- if there is no check
there, skip this step.
7- Next you must find a file called HOSTS, this file can be found by Clicking on the start menu and
selecting Search, or Find File, (if using, Windows XP after clicking Search, click ALL FILES AND
FOLDERS), Type HOSTS in the filename box and click ENTER on your Key Board.
8- When the file is found, Right-Click it and select Rename from the Menu. PLEASE ONLY PERFORM THIS
IF THE FILE SAYS HOSTS.SAM, IF THE FILE FOUND ONLY SAYS HOSTS, PROCEED DIRECTLY TO STEP
10.
9- Make sure the file ONLY says HOSTS, if there is a .sam extension at the end, please remove it and
press ENTER on your keyboard, if you get an error message, press OK and move on.
10- Next, Right click the hosts file again, and Go to Open With on the menu, Select Notepad from the
list.
11- Once open in Note Pad, Insert this exactly as seen at the bottom of your hosts file -
(It is recommended to copy and paste it so no errors occur)
216.19.0.250 idenupdate.motorola.com
Now click File, and then click SAVE, not SAVE AS.
12- After that is finished, please double click on the PatchFromTroubleshooting.reg file in this folder and
press YES
13- Double click the Cert.zip file and then double-click the file in there and it will install
14- After all this is done, you may want to reverse step 6 for your own convenience (by checking the
check box again)
15- Run the WebJal Patch again and it should work for you now.
8- Ok, WebJal is installed and now when I connect to the phone using the USB Cable, WebJal
gives me an error and I cannot connect to the phone, what do I do?
1- In the troubleshooting folder, there is a iusb.zip file. Unzip the file into your WebJal directory
(Should be: C:\Program Files\Motorola\iDEN WebJAL )
2- Restart the program and try again. Everything should work now.
3- Win 2000/Windows XP USERS ONLY - When you restart, please double click and install the following
Windows patch: Q816843 located in the troubleshooting directory.
If you are using a non-Genuine Motorola Data cable, you are prone to many errors. To get a workable
version of windows view our download section, or shoot us an email.
9- webJal logs in, however when I plug my cable in, it needs drivers.
1- In the LOADER Directory, we included the USB Installation from Motorola which includes USB drivers
for your phone.
2- Double-Click to install, follow the on-screen directions.
3- If a Certificate screen pops up and says driver is not digitally signed, select Continue and disregard
what the screen says.
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